Shipping


We manufacture your piece of jewelry individually according to your order with the highest precision and within the specified delivery times. As soon as it is ready, it will be sent to you immediately from our warehouse in Schwäbisch Gmünd, Germany.
Please note that cancellation after receipt of the order is is not possible is not possible!

You will receive a tracking number by e-mail, which you can use to track the status of your parcel. Please also check your SPAM folder.

  GERMANY
Shipment tracking with DHL (1-3 working days)
Free shipping & returns
From a purchase value of 500€ shipping by UPS value shipping
(Signature required for delivery)
DHL Express: 9,90€ - Orders placed before 2 p.m. will be delivered within Germany on the next working day. (no Saturday delivery)

  AUSTRIA
Purchase value up to 500€ - shipping costs 9,90€
DHL Standard: 2-4 working days
Purchase value from 500€ - shipping costs 19,90€
UPS insured transport of valuables 1-3 working days
(Signature required for delivery)
UPS Express: 40€ - Orders placed before 2 p.m. will be delivered the next working day. (no Saturday delivery)

  EUROPE
Belgium, Luxembourg, Netherlands:
Purchase value up to 500€ - 9,90€
Shipment tracking with DHL (normally 2-4 working days)
Purchase value from 500€ - 19,90€
UPS insured transport of valuables 2-4 working days
(Signature required for delivery)
UPS Express: 40€ - Orders placed before 2 p.m. will be delivered the next working day. (no Saturday delivery)

Great Britain, France, Spain, Italy, Sweden, Poland, Czech Republic, Portugal, Ireland, Croatia:
Purchase value up to 500€ - 13,90€
Shipment tracking with DHL (normally 2-5 working days)
Purchase value from 500€ - 19,90€
UPS insured transport of valuables 2-5 working days
(Signature required for delivery)

  SWITZERLAND
All orders to Switzerland are delivered DDP (delivery duty paid).
There are no extra customs duties & taxes.

Purchase value up to 500€ - shipping costs 14,90€
DHL Standard: 2-5 working days
Purchase value from 500€ - shipping costs 40€
UPS insured transport of valuables 2-5 working days
(signature required for delivery)
Purchase value from 1000€ - shipping costs 60€
 UPSinsured transport of valuables with export declaration 2-5 working days
(signature required for delivery)

You can find our complete shipping guidelines HERE.