Over 130,000 satisfied customers
Waterproof
You will receive a tracking number by e-mail, which you can use to track the status of your parcel. Please also check your SPAM folder.
GERMANY
Shipment tracking with DHL (1-3 working days)
Free shipping & returns
From a purchase value of 500€ shipping by UPS value shipping
(Signature required for delivery)
DHL Express: 9,90€ - Orders placed before 2 p.m. will be delivered within Germany on the next working day. (no Saturday delivery)
EUROPE
Belgium, Denmark, Luxembourg, Netherlands:
Purchase value up to 500€ - 9,90€
Shipment tracking with DHL (normally 2-4 working days)
Purchase value from 500€ - 19,90€
UPS insured transport of valuables 2-4 working days
(Signature required for delivery)
Great Britain, France, Spain, Italy, Sweden, Poland, Czech Republic, Portugal, Ireland, Croatia:
Purchase value up to 500€ - 13,90€
Shipment tracking with DHL (normally 2-5 working days)
Purchase value from 500€ - 19,90€
UPS insured transport of valuables 2-5 working days
(Signature required for delivery)
SWITZERLAND
All orders to Switzerland are delivered DDP (delivery duty paid).
There are no extra customs duties & taxes.
Purchase value up to 500€ - shipping costs 14,90€
DHL Standard: 2-5 working days
Purchase value from 500€ - shipping costs 40€
UPS insured transport of valuables 2-5 working days
(signature required for delivery)
Purchase value from 1000€ - shipping costs 60€
UPSinsured transport of valuables with export declaration 2-5 working days
(signature required for delivery)
You can find our complete shipping guidelines HERE.
Please contact us first (shop@identim.de) if you have received an incorrect or damaged item.
Don't like your piece of jewelry? No problem!
items can be returned to us at within 30 days of receipt without giving any reason.
Personalized products cannot be returned. These are excluded from exchange and return!
RETURNS IN GERMANY
Items can be returned to us free of charge by DHL within 30 days of receipt without giving reasons.
RETURNS FROM ABROAD
Items can be returned to us within 30 days of receipt with a shipping service provider of your choice without giving a reason. Unfortunately, we are currently unable to offer free returns for our international customers, but we hope to be able to offer this in the future!
Recipient:
IDENTIM
Lorcher Straße 141/5
73529 Schwäbisch Gmünd
Germany
If you need help, please read the FAQs or send an e-mail to: shop@identim.de
You can find further information HERE
Every piece of jewelry is designed in-house by us and created the way we would wear it ourselves. That's why we stand 100% behind everything we release. You can take a look behind the scenes and see how our team works on our social media channels.
At IDENTIM® we use the highest quality materials in the jewelry industry. 925 sterling silver & real gold make all jewelry hypoallergenic and naturally nickel-free.
There is never any discoloration or irritation on the skin.
More about OUR MATERIALS
Each piece of jewelry is made with longevity in mind, from design to prototyping and development to finishing. We are pleased to be able to work with experienced manufacturers from Italy & Germany.
Your piece of jewelry is always delivered in a free case! The high-quality workmanship and the golden inscription put your jewelry in the right light. You will also receive a certificate of authenticity with each piece, which describes and certifies the exact gold or silver content of your piece of jewelry.
Over 130,000 satisfied customers
Waterproof jewelry
Fast & free shipping in DE
Various engraving options